Intellisys Communications :: Utah Business Phone and Communication Solutions - Displaying items by tag: mxreports
Zultys has done it again! Zultys 6.0 Version is here and the new features are amazing and will change the way you do business.
Zultys pledges to have two major releases a year. Here is a list of features that have been released with Version 6.0.
Zultys 6.0 Outlook and Salesforce.com Communicator
The Zultys Outlook and Salesforce.com Communicator Module provides close integration between the Zultys IP phone system and the application. Full Call control from within the application including Inbound Screen Pop, Hold, Transfer, Call Notes, and Click-to-Call from the CRM record.
Zultys 6.0 Active Directory/LDAP Integration
This allows the MX to integrate into enterprise environments that require authentication through Active Directory/LDAP. This simplifies administration with a single password for Windows and MXIE.
Zultys 6.0 MXIE MXvideo
Integrated Point to Point HD Video enabled through MXIE. With a single click, MXIE users may seamlessly move from instant messaging to Voice, and add video for a complete unified communications experience.
Zultys 6.0 MXreports
MXreports is a Crystal style reporting application. Run reports on Service Levels, Abandon Calls, and all detail information to accurately run a call center correctly.
Zultys 6.0 MXmobile Enhancements
MXmobile (Blackberry Application) now has call control built into the application. This includes: Call Transfer, Call Park, Call Hold.
Zultys 6.0 Message Escalation
Zultys Message Escalation provides the ability to notify multiple contact points via call and/or email in a user defined sequence following receipt of new voice mail or fax message. This is ideally suited for companies where prompt and reliable delivery is to meet service commitments when acknowledgement of customer messages regardless of time of day.
Zultys 6.0 ZIP 5 Feature Enhancements
Release 6.0 brings new features and functionality to the ZIP 5 Zultys Phones. This includes Busy Lamp Fields, Park Slot Monitor, Multiple Message Waiting Indicators, and Group login via single-button press.